Introducing our revolutionary Unified Inbox that brings all your client communications into one seamless interface. Never miss a message again—whether it's email, SMS, or future WhatsApp integration. The inbox automatically threads conversations, groups messages by contact, and displays everything in chronological order. Team members can assign conversations to specific agents, mark messages as read/unread, and collaborate with internal notes. The system intelligently detects email threads using message headers and maintains conversation context even when clients reply days later. Quick replies let you save frequently-used responses with shortcuts for instant access. Real-time notifications ensure you're always aware of new inbound messages, while the conversation view shows complete client history including past deals, properties viewed, and scheduled showings. This single pane of glass replaces juggling multiple email clients, SMS apps, and messaging platforms—everything your team needs to communicate effectively is now in one place.
Key Features:
- Multi-channel conversation threading (Email + SMS)
- Automatic contact detection and conversation grouping
- Team assignment and collaboration tools
- Quick reply templates with keyboard shortcuts
- Real-time notifications and unread counters
- Full message search across all channels
- Email thread detection and hierarchy display
- Mobile-responsive design for on-the-go access